Key05 (“we,” “us,” or “our”) operates HarmonyMaker. If you are not satisfied with your purchase, you may request a full refund within 14 days of the original transaction—no usage thresholds or exceptions. Requests submitted after 14 days are not eligible.
How to Request a Refund
If you are eligible, follow these steps:
- Email our support team at support@harmonymaker.net.
- Include the email associated with your account, order ID, purchase date, and a brief reason for the refund request.
- Send the request before the 14-day window expires.
Refund Processing
After we receive your request, Key05 will confirm receipt and issue approved refunds to the original payment method. Processing times depend on your financial institution.
Policy Changes
Key05 may update this refund policy at any time. Any changes will appear on this page, so please review it before each purchase.